Privacy policy

Last updated: 17 October 2026

This Privacy Policy explains how Kanidar collects, uses and protects information you provide when you visit our website, interact with us, or make a purchase.

At Kanidar, we are committed to protecting your privacy and handling your personal information responsibly. Any information collected through our website will be used in accordance with this Privacy Policy and applicable laws.

We may update this policy from time to time to reflect changes to our practices, services or legal requirements. Any updates will be posted on this page.

Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Postal code
• Order and purchase information
• Preferences and interests, where voluntarily provided
• Information submitted through forms, enquiries, reviews or surveys
• Technical information relating to your use of our website, such as browser, device and website activity

How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Communicate with you regarding your purchases, deliveries, returns or enquiries
• Maintain internal business and transaction records
• Improve our products, services and website experience
• Provide customer support
• Prevent fraud and protect the security of our website
• Send marketing communications, new product updates or special offers where you have chosen to receive them
• Understand how customers use our website and improve our services accordingly
• Comply with applicable legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information.

We may share relevant information with trusted third parties where necessary to operate our business and provide our services, including payment processors, ecommerce platforms, delivery and logistics providers, analytics services and other service providers acting on our behalf.

These parties are provided only with the information necessary to perform their respective services.

We may also disclose information where required by law, regulation or a lawful request from a government or regulatory authority.

Security

We take reasonable steps to protect personal information against unauthorised access, disclosure, loss or misuse.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted online.

How We Use Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and enhance your shopping experience.

Cookies are small files stored on your device that help websites recognise certain preferences and activity.

We may use cookies for purposes such as:

• Remembering your preferences
• Maintaining shopping-cart functionality
• Understanding website traffic and visitor behaviour
• Improving website performance
• Supporting relevant marketing and advertising, where applicable

Most browsers allow you to manage or disable cookies through their settings. Disabling certain cookies may affect some features of the website.

Marketing Communications

If you choose to subscribe to our emails or other marketing communications, we may occasionally send you information about new arrivals, offers, gifting edits and other updates from Kanidar.

You may withdraw your consent or unsubscribe from marketing communications at any time.

You may also contact us at kanidar.shawls@gmail.com if you no longer wish to receive such communications.

Your Personal Information

You may contact us if you wish to:

• Request access to personal information we hold about you
• Correct information that is inaccurate or incomplete
• Ask questions about how your information is being used
• Request deletion or restriction of your personal information where applicable
• Withdraw consent for marketing communications

Requests will be handled in accordance with applicable legal requirements.

Contact Us

If you have any questions about this Privacy Policy or believe that information we hold about you is inaccurate or incomplete, please contact us:

Kanchan Textiles
Trunk Bazar, Gokul Road
Ludhiana - 141008
Punjab, India

Phone / WhatsApp: +91 98777 94197
Email: kanidar.shawls@gmail.com